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		Service Management Marketing: A Customer Relationship Management approach by Gronroos Christian Material type: Text; Format: print ; Literary form: Not fiction Publication details: John Whiley 1990 Availability: Items available for loan: Symbiosis Institute of Business Management, Bengaluru (1)Call number: 658.5 GRO. Place hold Add to cart (remove)
		Service Management And Marketing A Customer Relationship Management Approach by Gronroos Christian Edition: 2 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York John Wiley & Sons 2001 Availability: Items available for loan: Symbiosis Centre for Management Studies, Vimannagar (1)Call number: 658.8 GRO/SER 3266. Symbiosis Institute of International Business (1)Call number: 658.834 2 GRO. Place hold Add to cart (remove)
		Legends in marketing. Christian Grönroos / series editor, Jagdish N. Sheth, & vol.editor, Fisk Raymond P by Grönroos, Christian, 1947- Sheth, Jagdish N Fisk Raymond P Series: . Service Marketing \| Legends in marketing Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Sage Publication 2013 Other title: Christian Grönroos Availability: Items available for reference: Symbiosis International University Central Library: Not For Loan (8)Call number: 658.80092/GRO 39382, ... Add to cart (remove)
		No cover image available SERVICE MANAGEMENT AND MARKETING : A CUSTOMER RELATIONSHIP MANAGEMENT APPROACH. by GRONROOS, CHRISTIAN Material type: Text; Format: print ; Literary form: Not fiction Publication details: CHICHESTER. JOHN WILEY & SONS, LTD. 2000 Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: GRO. Place hold Add to cart (remove)
		Legends in Marketing by Gronroos, Christian Seth, Jagdish Series Ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi SAGE Publications India Pvt. Ltd. 2013 Availability: Items available for loan: Symbiosis Centre for Management Studies, Vimannagar (8)Call number: 658.80092 / FIS 11302, ... Place hold Add to cart (remove)
		Service management and marketing: managing the moments of truth in service competition by Gronroos, Christian Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Willy India 2012 Availability: Items available for loan: Symbiosis Institute of Business Management - Hyderabad (7)Call number: 658.8 GRO, ... Place hold Add to cart (remove)
		No cover image available Service Management And Marketing by Gronroos Christian Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester John Wiley & Sons. 2000 Availability: Items available for loan: Symbiosis Institute of Operation Management (1)Call number: 658.8 GRO. Place hold Add to cart (remove)
		No cover image available Service Management And Marketing 3 Rd Ed by Gronroos Christian Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi John Wiley And Sons 2011 Availability: No items available. Add to cart (remove)
		Service management and marketing: managing the moments of truth in service competition by Gronroos, Christian Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Willy India 2012 Availability: Items available for loan: Symbiosis Institute of Business Management - Hyderabad (1)Call number: 658.8 GRO. Place hold Add to cart (remove)

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