Service Management And Marketing A Customer Relationship Management Approach

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Material type: Text

TextPublication details: John Wiley & Sons New York 2001Edition: 2Description: 394ISBN:

Subject(s):

DDC classification:

Summary: Price,Service Process,Value,Crm

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Symbiosis Centre for Management Studies, Vimannagar	General Book	658.8 GRO/SER 3266 (Browse shelf(Opens below))	Available		SCMSUGV-B-3266
Books	Symbiosis Institute of International Business		658.834 2 GRO (Browse shelf(Opens below))	Available		SIIB-B-4846

Price,Service Process,Value,Crm

English

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