Lean Six Sigma for service how to use Lean Speed and Six Sigma Quality to improve services and transactions

By:

George, Mike

Material type: Text

TextPublication details: McGraw-Hill New York 2003Description: xiv, 386ISBN:

9780071418218

Subject(s):

DDC classification:

658.5620151 GEO

Summary: "Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA. "

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Symbiosis Institute of Business Management - Hyderabad General	General Bo	658.5620151 GEO (Browse shelf(Opens below))	Available		SIBMH-B-2797

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Previous	658.562 PAN The Six Sigma way	658.562 PYZ The Six sigma handbook: a complete guide for green belts, black belts, and managers at all levels	658.562 WIL Six sigma and the product development cycle	658.5620151 GEO Lean Six Sigma for service	658.562092 JUR Architect of quality: the autobiography of M. Juran	658.575 ESS A fine line	658.575 FRA Product creation	Next

"Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA. "

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