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Lean Six Sigma for service how to use Lean Speed and Six Sigma Quality to improve services and transactions

By: Material type: TextTextPublication details: McGraw-Hill New York 2003Description: xiv, 386ISBN:
  • 9780071418218
Subject(s): DDC classification:
  • 658.5620151 GEO
Summary: "Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA. "
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Item type Current library Collection Call number Status Date due Barcode
Books Books Symbiosis Institute of Business Management - Hyderabad General General Bo 658.5620151 GEO (Browse shelf(Opens below)) Available SIBMH-B-2797

"Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA. "

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