Services Marketing: Integrating Customer Focus Across the Firm

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Material type: Text

TextPublication details: New Delhi Tata McGraw-Hill Publishing 2006Edition: 4ISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Donated Books	Symbiosis Institute of Management Studies	Bitner Mary Jo/ZEI (Browse shelf(Opens below))	Available		SIMS-DB-355

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Previous	BHA Export Promotion in India	BHA Export Promotion in India	Bitner Mary Jo ZEI Services marketing	Bitner Mary Jo/ZEI Services Marketing: Integrating Customer Focus Across the Firm	Cha Appointment Seniourity & Promotion ----- Corporation	Chi Thick Face Black Hart	Chi Thick Face Black Hart	Next

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