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Social Customer : how brands can use social CRM to acquire monetize and retain fans friends and followers

By: Material type: TextTextPublication details: McGraw Hill New York 2012Description: xxii, 279 pISBN:
  • 9780071759182
Subject(s): DDC classification:
  • 658.812  MET
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Symbiosis Centre for Management and Human Resource Development General Text Book 658.812 MET (Browse shelf(Opens below)) Available SCMHRD-B-24277
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658.812 LUC Customer Service : 658.812 MAN Demand Driven : 658.812 McK Information Masters : 658.812 MET Social Customer : 658.812 MOH Customer Relationship Management : 658.812 NAT Nuts & Bolts of CRM 658.812 O'RE Building Buyer Relationships :

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