Social Customer :
Metz, Adam
Social Customer : how brands can use social CRM to acquire monetize and retain fans friends and followers - New York McGraw Hill 2012 - xxii, 279 p.
9780071759182
Branding (Marketing)
Customer relations Management
658.812 / MET
Social Customer : how brands can use social CRM to acquire monetize and retain fans friends and followers - New York McGraw Hill 2012 - xxii, 279 p.
9780071759182
Branding (Marketing)
Customer relations Management
658.812 / MET
