Your Customer's Perception of Quality What It Means to Your Bottom Line and How to Control It

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TextPublication details: CRC Press New York 2011Edition: 1Description: viii,199 pISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Symbiosis Centre for Management and Human Resource Development	Reference	658.4 KUR/FAN (Browse shelf(Opens below))	Available		SCMHRD-B-23490

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Previous	658.4 HEL Essential Managers Manual	658.4 IAN Keystone Advantage :	658.4 KNI Performance without Compromise :	658.4 KUR/FAN Your Customer's Perception of Quality What It Means to Your Bottom Line and How to Control It	658.4 MOR Images of Organization	658.4 PAS Psychology of Human Leadership :	658.4 SHE Legends in Marketing : Vol. 1 to 10	Next

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