Your Customer's Perception of Quality What It Means to Your Bottom Line and How to Control It (Record no. 240884)

MARC details
000 -LEADER
fixed length control field 00517nam a2200181Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140130s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781439845813
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4 KUR/FAN
Cutter KUR/FAN
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kureemum Baboo
245 ## - TITLE STATEMENT
Title Your Customer's Perception of Quality What It Means to Your Bottom Line and How to Control It
250 ## - EDITION STATEMENT
Edition statement 1
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc CRC Press
Place of publication, distribution, etc New York
Date of publication, distribution, etc 2011
300 ## - PHYSICAL DESCRIPTION
Extent viii,199 p.
500 ## - GENERAL NOTE
General note CRM
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Quality Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Robert Fantina
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Date acquired Cost, normal purchase price Full call number Barcode Date last seen Koha item type
    Dewey Decimal Classification     Reference Symbiosis Centre for Management and Human Resource Development Symbiosis Centre for Management and Human Resource Development 18/11/2011 2034.56 658.4 KUR/FAN SCMHRD-B-23490 02/04/2024 Books