Your Customer's Perception of Quality What It Means to Your Bottom Line and How to Control It

Kureemum Baboo

Your Customer's Perception of Quality What It Means to Your Bottom Line and How to Control It - 1 - New York CRC Press 2011 - viii,199 p.

CRM

9781439845813


Quality Management

658.4 KUR/FAN / KUR/FAN