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Nordstrom Way to Customer Service Excellence : a handbook for implementing great service in your organization
Material type:
TextPublication details: John Wiley & Sons New Jersey 2005Description: xviii, 270 pISBN: - 9780471702863
- 658.812 SPE
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Symbiosis Centre for Management and Human Resource Development General | Text Book | 658.812 SPE (Browse shelf(Opens below)) | Available | SCMHRD-B-14957 | |
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Books
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Symbiosis Centre for Management and Human Resource Development General | Text Book | 658.812 SPE (Browse shelf(Opens below)) | Available | SCMHRD-B-14383 |
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| 658.812 SEY Customer Revolution : | 658.812 SOM Managing Customer Value : | 658.812 SPE Nordstrom Way to Customer Service Excellence : | 658.812 SPE Nordstrom Way to Customer Service Excellence : | 658.812 STE Keep the Right Customers : | 658.812 THO Customer Centered Enterprise : | 658.812 TSC Achieving Excellence through Customer Service |
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