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Creating a Customer Centered Culture : leadership in quality innovation and speed
Material type:
TextPublication details: ASQC Quality Press Milwaukee 1993Description: xviii, 177 pISBN: - 9780873891516
- 658.812 LAW
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Symbiosis Centre for Management and Human Resource Development General | Text Book | 658.812 LAW (Browse shelf(Opens below)) | Available | SCMHRD-B-1165 |
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| 658.812 KES Measuring and Managing Customer Satisfaction : | 658.812 KUM Profitable Customer Engagement : | 658.812 KUM Profitable Customer Engagement : | 658.812 LAW Creating a Customer Centered Culture : | 658.812 LOW Customer Retention : | 658.812 LUC Customer Service : | 658.812 MAN Demand Driven : |
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