Creating a Customer Centered Culture :
Lawton, Robin L.
Creating a Customer Centered Culture : leadership in quality innovation and speed - Milwaukee ASQC Quality Press 1993 - xviii, 177 p.
9780873891516
Customer Service
Total Quality Management
Customer Relationship management
658.812 / LAW
Creating a Customer Centered Culture : leadership in quality innovation and speed - Milwaukee ASQC Quality Press 1993 - xviii, 177 p.
9780873891516
Customer Service
Total Quality Management
Customer Relationship management
658.812 / LAW
