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Managing Customer Value : one stage at a time
Material type:
TextPublication details: Cambridge University Press India Pvt. Ltd. New Delhi 2010Description: xii, 401 pISBN: - 9788175967977
- 658.812 SOM
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Symbiosis Centre for Information Technology ISSUABLE | 658.812 SOM/NMA (Browse shelf(Opens below)) | Available | SCIT-B-7624 | ||
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Symbiosis Centre for Management and Human Resource Development General | Text Book | 658.812 SOM (Browse shelf(Opens below)) | Available | SCMHRD-B-21457 |
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| 658.812 ROB Customer Relationship Management : how to turn a good business into a great one | 658.812 SET Creating Customer Delight : | 658.812 SEY Customer Revolution : | 658.812 SOM Managing Customer Value : | 658.812 SPE Nordstrom Way to Customer Service Excellence : | 658.812 SPE Nordstrom Way to Customer Service Excellence : | 658.812 STE Keep the Right Customers : |
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