Quality improvement : a systems perspective
Material type:
TextPublication details: Lucie Press Boca Raton, FL 1999Description: xiii, 264 pages : illustrations ; 24 cmISBN: - 9781574442366
- 658.562 ROT
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Symbiosis Institute of Business Management - Hyderabad General | General Book | 658.562 ROT (Browse shelf(Opens below)) | Available | SIBMH-B-2839 |
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"Quality Improvement: A Systems Perspective explains the sometimes surprising historic roots of the quality improvement movement, and outlines the systems theory on which successful models must be built. Readers then gain access to the hands-on, nuts-and-bolts, how-to-get-it-done details of the five critical phases. Three case studies support this traditional but currently shunned model."
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