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Quality improvement : a systems perspective

By: Material type: TextTextPublication details: Lucie Press Boca Raton, FL 1999Description: xiii, 264 pages : illustrations ; 24 cmISBN:
  • 9781574442366
Subject(s): DDC classification:
  • 658.562 ROT
Summary: "Quality Improvement: A Systems Perspective explains the sometimes surprising historic roots of the quality improvement movement, and outlines the systems theory on which successful models must be built. Readers then gain access to the hands-on, nuts-and-bolts, how-to-get-it-done details of the five critical phases. Three case studies support this traditional but currently shunned model."
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"Quality Improvement: A Systems Perspective explains the sometimes surprising historic roots of the quality improvement movement, and outlines the systems theory on which successful models must be built. Readers then gain access to the hands-on, nuts-and-bolts, how-to-get-it-done details of the five critical phases. Three case studies support this traditional but currently shunned model."

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