Quality improvement : a systems perspective

Roth, William F.

Quality improvement : a systems perspective - Boca Raton, FL Lucie Press 1999 - xiii, 264 pages : illustrations ; 24 cm

"Quality Improvement: A Systems Perspective explains the sometimes surprising historic roots of the quality improvement movement, and outlines the systems theory on which successful models must be built. Readers then gain access to the hands-on, nuts-and-bolts, how-to-get-it-done details of the five critical phases. Three case studies support this traditional but currently shunned model."

9781574442366


Quality control
System analysis
Teambuilding

658.562 / ROT