Service management: operations, strategy, and information technology
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TextPublication details: McGraw Hill Education (India) Pvt., Ltd. New Delhi 2006Edition: 5th edDescription: xiv, 605 pages: illustrations; 27 cm 1 CD-ROM (4 3/4 inISBN: - 9780070615663
- 658 FIT
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| 658 DAF New era of management with course mate | 658 DAF New era of management with course mate | 658 DEV Business sutra: a very Indian approach to management | 658 FIT Service management: | 658 FIT Service management: | 658 FIT Service management: | 658 FIT Service management: |
Provides an introduction to service operations on the market. This work is written by one of the top authorities on the subject.
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