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Service management: operations, strategy, and information technology

By: Contributor(s): Material type: TextTextPublication details: McGraw Hill Education (India) Pvt., Ltd. New Delhi 2006Edition: 5th edDescription: xiv, 605 pages: illustrations; 27 cm 1 CD-ROM (4 3/4 inISBN:
  • 9780070615663
Subject(s): DDC classification:
  • 658 FIT
Summary: Provides an introduction to service operations on the market. This work is written by one of the top authorities on the subject.
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Item type Current library Collection Call number Status Date due Barcode
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-3015
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-3016
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-3017
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-3018
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-3019
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-628
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-629
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-630
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-631
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-632
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-633
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-634
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-635
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-636
Books Books Symbiosis Institute of Business Management - Hyderabad General Text Book 658 FIT (Browse shelf(Opens below)) Available SIBMH-B-637
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658 FIT Service management: 658 FIT Service management: 658 FIT Service management: 658 FIT Service management: 658 FIT Service management: 658 FIT Service management: 658 FIT Service management:

Provides an introduction to service operations on the market. This work is written by one of the top authorities on the subject.

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