Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextPublication details: Boston : McGraw-Hill/Irwin, 2006.Edition: 5th edDescription: xiv, 605 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.)ISBN: - 9780070615663
- 658 / FIT 22
- HD9980.5 .F549 2006
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Donated Books
|
Symbiosis Institute of Business Management, Bengaluru SIBMB-6B | 658 / FIT (Browse shelf(Opens below)) | Available | SIBMB-T-000082 |
Includes bibliographical references and indexes.
Donated Books
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