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Handling Customer Complaints : turning challenges into opportunities
Material type:
TextPublication details: Prentice Hall Sydney 1998Description: xiii, 194 pISBN: - 9780724805358
- 658.812 DEN
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Symbiosis Centre for Management and Human Resource Development General | Text Book | 658.812 DEN (Browse shelf(Opens below)) | Available | SCMHRD-B-5695 |
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| 658.812 DAR Overcoming Customers Objections : | 658.812 DAR Stand out Customer Service : | 658.812 DAV Building a Customer Responsive Organisation : | 658.812 DEN Handling Customer Complaints : | 658.812 FJE Electronic Customer Relationship Management | 658.812 FRE Ultimate CRM Handbook : | 658.812 FRE Ultimate CRM Handbook : |
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