Loyalty Rules : how todays leaders build losting relationships
Material type:
TextPublication details: Boston Harvard Business Press 2001Description: "xiii, 213"ISBN: - 9.78159E+12
- 658.812 REI/LOY 8491
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Symbiosis Centre for Management Studies, Vimannagar | 658.812 REI/LOY 8491 (Browse shelf(Opens below)) | Available | SCMSUGV-B-8491 |
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| 658.812 PAY/DEL Delivering Customer Service | 658.812 /PEG 142 Big Book of Customer : Service Training Games | 658.812 PRA/UND Understanding CRM ; Present and Future | 658.812 REI/LOY 8491 Loyalty Rules : how todays leaders build losting relationships | 658.812/SET Creating customer delight : | 658.812/SET Creating customer delight : | 658.812 SET/CRE 7265 Creating Customer Delight : |
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