Loyalty Rules : how todays leaders build losting relationships (Record no. 135520)

MARC details
000 -LEADER
fixed length control field 00464nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130610s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9.78159E+12
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 REI/LOY 8491
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Reichheld Frederick F.
245 ## - TITLE STATEMENT
Title Loyalty Rules : how todays leaders build losting relationships
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Boston
Name of publisher, distributor, etc Harvard Business Press
Date of publication, distribution, etc 2001
300 ## - PHYSICAL DESCRIPTION
Extent "xiii, 213"
365 ## - TRADE PRICE
Price type code Rupees
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Availability source The Forward Books
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Sales Management
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Symbiosis Centre for Management Studies, Vimannagar Symbiosis Centre for Management Studies, Vimannagar 15/05/2010 760.00   658.812 REI/LOY 8491 SCMSUGV-B-8491 20/11/2013 20/11/2013 Books