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Implementation of CRM in Services ; Concepts and Cases
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TextPublication details: Hyderabad ICFAI University Press 2006Description: "6, ix, 178, 6"ISBN: - 8131401294
- 658.812 SHA 1968
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Symbiosis Centre for Management Studies, Vimannagar Reference | 658.812 SHA/CRM (Browse shelf(Opens below)) | Not For Loan | SCMSUGV-B-1968 |
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| 658.812 MUK/CUS 4107 Customer Focus : New Imperative Vol.I ; Customer Service and Satisfaction | 658.812 PAY Delivering Customer Service | 658.812 SHA/CRM CRM in Telecom ; Concepts and Cases | 658.812 SHA/CRM Implementation of CRM in Services ; Concepts and Cases | 658.82/SRE Below the Line Marketing ; Concepts and Cases | 658.82 SUR/EFF Effective Sales Promotions Views And Experiences | 658.827 BUS Business Superbrands |
ICFAI MAY / IPRESS / 013
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