Implementation of CRM in Services ; Concepts and Cases
Material type:
TextPublication details: Hyderabad ICFAI University Press 2006Description: "6, ix, 178, 6"ISBN: - 8131401294
- 658.812 SHA 1968
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books
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Symbiosis Centre for Management Studies, Vimannagar Reference | 658.812 SHA/CRM (Browse shelf(Opens below)) | Not For Loan | SCMSUGV-B-1968 |
ICFAI MAY / IPRESS / 013
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