Complete and Balanced Service Scorecard : (Record no. 72336)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00555nam a2200181Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130723s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788131724712 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4013 |
| Cutter | TYA |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Tyagi K. Rajesh |
| 245 ## - TITLE STATEMENT | |
| Title | Complete and Balanced Service Scorecard : |
| Remainder of title | creating value through sustained performance improvement |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Pearson |
| Date of publication, distribution, etc | 2009 |
| Place of publication, distribution, etc | New Delhi |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxv, 293 p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Performance management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Total quality management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gupta Praveen |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Barcode | Date last seen | Koha item type | Collection code |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Symbiosis Centre for Information Technology | Symbiosis Centre for Information Technology | 399.20 | 93107 TYA/GUP | SCIT-B-5659 | 05/11/2013 | Books | ||||||||
| Dewey Decimal Classification | Symbiosis Centre for Management and Human Resource Development | Symbiosis Centre for Management and Human Resource Development | 23/02/2010 | 399.20 | 658.4013 TYA | SCMHRD-B-19660 | 25/02/2014 | Books | Text Book | |||||
| Dewey Decimal Classification | Symbiosis Institute of Business Management, Bengaluru | Symbiosis Institute of Business Management, Bengaluru | SIBMB-8C | 29/03/2012 | 499.00 | 658.3125 TYA | SIBMB-B-007020 | 30/07/2015 | Books |
