Service Operations Management: Improving service delivery (Record no. 678545)

MARC details
000 -LEADER
fixed length control field 00570aam a2200193 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230515b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789386873309
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Cutter JOH
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Johnston Robert
245 ## - TITLE STATEMENT
Title Service Operations Management: Improving service delivery
250 ## - EDITION STATEMENT
Edition statement 4 ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Pearson Education
Date of publication, distribution, etc 2018
Place of publication, distribution, etc Chennai
300 ## - PHYSICAL DESCRIPTION
Extent xi, 462 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries-Operations Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Operations Management-Customer Services
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Clark Graham
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Shulver Michael
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Books
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Cost, normal purchase price Full call number Barcode Date last seen Cost, replacement price Koha item type
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3591 23/04/2025 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3592 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3593 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3594 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3595 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3596 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3597 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3598 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3599 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3600 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3601 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3602 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3603 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3604 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3605 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3606 18/01/2024 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3607 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3608 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3609 10/05/2023 745.00 Books
    Dewey Decimal Classification     Text Book Symbiosis International ( Deemed University ) Campus Library, Nagpur Symbiosis International ( Deemed University ) Campus Library, Nagpur 10/05/2023 314 502.88 658.5 JOH SIUNG-B-3610 10/05/2023 745.00 Books