Impact of Emotional Intelligence on Customer Satisfaction in the Banking Sector (Record no. 676287)

MARC details
000 -LEADER
fixed length control field 00645nam a2200217 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Cutter LAM
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lamba, Shweta Chhabra
245 ## - TITLE STATEMENT
Title Impact of Emotional Intelligence on Customer Satisfaction in the Banking Sector
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Pune.
Name of publisher, distributor, etc Symbiosis International Deemed University
Date of publication, distribution, etc 2022.
300 ## - PHYSICAL DESCRIPTION
Extent 185 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Emotional Intelligence
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer satisfaction
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Self-awareness
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Self-management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Self-motivation
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Empathy
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Social skills
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Deshpande, Abhijeet
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Thesis (Phd)
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Barcode Date last seen Cost, replacement price Koha item type
    Dewey Decimal Classification     Dissertation Symbiosis International University Central Library Symbiosis International University Central Library Thesis Section 17/01/2023 Symbiosis Center for Research and Innovation (SIU) 0.00 LAM SIU-TH-403   0.00 Thesis (Phd)