Customer Knowledge Management: leveraging soft skills to improve customer focus (Record no. 510131)

MARC details
000 -LEADER
fixed length control field 00410nam a2200133Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 151022s2014 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783319050584
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Item number 41382
Classification number 658.812/SAI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Sain Soumit & Wilde Silvio
245 ## - TITLE STATEMENT
Title Customer Knowledge Management: leveraging soft skills to improve customer focus
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc 2014
Name of publisher, distributor, etc Springer
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 207
366 ## - TRADE AVAILABILITY INFORMATION
Note Readers World, Mumbai
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        Symbiosis International University Central Library Symbiosis International University Central Library 28/08/2015 Readers World, Mumbai 4451.00   658.812/SAI siu-b-41382 22/10/2015 59.99 22/10/2015 Books