Customer Knowledge Management: leveraging soft skills to improve customer focus
Sain Soumit & Wilde Silvio
Customer Knowledge Management: leveraging soft skills to improve customer focus - Springer 2014 - xviii, 207
9783319050584
658.812/SAI / 41382
Customer Knowledge Management: leveraging soft skills to improve customer focus - Springer 2014 - xviii, 207
9783319050584
658.812/SAI / 41382