Customer Relationship Management : how to turn a good business into a great one (Record no. 125436)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00494nam a2200157 a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 131008s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788176493604 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Cutter | ROB |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Phelps, Graham Robert |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Relationship Management : how to turn a good business into a great one |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Viva Books Private Limited |
| Place of publication, distribution, etc | New Delhi |
| Date of publication, distribution, etc | 2008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 230 p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Relationship marketing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Full call number | Barcode | Date last seen | Koha item type | Source of classification or shelving scheme | Collection code | Cost, normal purchase price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Symbiosis Centre for Information Technology | Symbiosis Centre for Information Technology | ISSUABLE | 658.812 ROB | SCIT-B-5562 | 05/11/2013 | Books | ||||||||
| Symbiosis Centre for Management and Human Resource Development | Symbiosis Centre for Management and Human Resource Development | General | 24/05/2010 | 658.812 ROB | SCMHRD-B-19943 | 25/02/2014 | Books | Dewey Decimal Classification | Text Book | 235.00 | ||||
| Symbiosis Centre for Management and Human Resource Development | Symbiosis Centre for Management and Human Resource Development | General | 24/05/2010 | 658.812 ROB | SCMHRD-B-19944 | 27/02/2014 | Books | Dewey Decimal Classification | Text Book | 235.00 |
