Customer Relationship Management : how to turn a good business into a great one
Phelps, Graham Robert 
Customer Relationship Management : how to turn a good business into a great one - New Delhi Viva Books Private Limited 2008 - 230 p.
9788176493604
Customer relations Management
Relationship marketing
658.812 / ROB
                        Customer Relationship Management : how to turn a good business into a great one - New Delhi Viva Books Private Limited 2008 - 230 p.
9788176493604
Customer relations Management
Relationship marketing
658.812 / ROB
