Services marketing : integrating customer focus across the firm
Zeithaml Valarie A
Services marketing : integrating customer focus across the firm - 6th ed. - New Delhi Tata Macgraw Hill 2003 - 668 p.
9781259026812
Marketing Services (G-40)
Services marketing
658.8 / ZEI/BIT
Services marketing : integrating customer focus across the firm - 6th ed. - New Delhi Tata Macgraw Hill 2003 - 668 p.
9781259026812
Marketing Services (G-40)
Services marketing
658.8 / ZEI/BIT
