Designing the Best Call Centre for Your Business :
Read, Brendan B.
Designing the Best Call Centre for Your Business : a complete guide for location services staffing and outsourcing - 2nd ed. - San Francisco CMP Books 2005 - xx, 362 p.
9781578203130
Customer relations,
Customer services
Customer Relationship Management
658.872 / REA
Designing the Best Call Centre for Your Business : a complete guide for location services staffing and outsourcing - 2nd ed. - San Francisco CMP Books 2005 - xx, 362 p.
9781578203130
Customer relations,
Customer services
Customer Relationship Management
658.872 / REA
