Kaizen Strategies For Customer Care :
Wellington, Patricia
Kaizen Strategies For Customer Care : how to create a powerful customer care program and make it work - London Pitman Publishing 2000 - xiii, 239 p.
9788178081427
Total Quality Management
General Management
658.812 / WEL
Kaizen Strategies For Customer Care : how to create a powerful customer care program and make it work - London Pitman Publishing 2000 - xiii, 239 p.
9788178081427
Total Quality Management
General Management
658.812 / WEL