THE HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT
HILL NIGAL
THE HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT - 3 - ENGLAND GOWER PUB LTD 2006 - 240
THIS BOOK PRESENTS A THOROUGH EXAMINATION OF HOW TO USE RESEARCH TO UNDERSTAND CUSTOMER SATISFACTION AND LOYALTY.
CUSTOMER RELATION, MARKETING, MARKETING RESEARCH
MARKETING GENERAL (R-20)
658.812 HIL/ALE
THE HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT - 3 - ENGLAND GOWER PUB LTD 2006 - 240
THIS BOOK PRESENTS A THOROUGH EXAMINATION OF HOW TO USE RESEARCH TO UNDERSTAND CUSTOMER SATISFACTION AND LOYALTY.
CUSTOMER RELATION, MARKETING, MARKETING RESEARCH
MARKETING GENERAL (R-20)
658.812 HIL/ALE
