Creating Customer Delight :
Seth, Rakesh
Creating Customer Delight : the how and why of CRM - New Delhi Response Books 2005 - 154 p.
0761932968
Customer Relationship Management
658.812 / SET
Creating Customer Delight : the how and why of CRM - New Delhi Response Books 2005 - 154 p.
0761932968
Customer Relationship Management
658.812 / SET