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		DESIGNING DELIVERY RETHINKING IT IN THE DIGITAL SERVICE ECONOMY by SUSSNA, JEFF URQUHART, JAMES Material type: Text; Format: print ; Literary form: Not fiction Publication details: MUMBAI SHROFF PUBLISHERS AND DISTRIBUTORS PVT LTD 2015 Availability: Items available for loan: Symbiosis Institute of Computer Studies and Research (1)Call number: 337.1/SUS. Place hold Add to cart (remove)
		Nincompoopery : why your customers hate you, and how to fix it / John R. Brandt. by Brandt, John R [author.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Adult; Publisher: [Nashville, Tennessee] : Harper Collins Leadership, an imprint of HarperCollins, [2019] Other title: Why your customers hate you, and how to fix it Availability: Items available for loan: Symbiosis Institute of Operation Management (1). Place hold Add to cart (remove)
		Marketing analytics : a practitioner's guide to marketing analytics and research methods / Ashok Charan. by Charan, Ashok Material type: Text; Format: print ; Literary form: Not fiction Publication details: London World Scientific Publishing co pte ltd 2015 Availability: Items available for loan: Symbiosis Institute of Operation Management (1)Call number: 658.83 CHA. Place hold Add to cart (remove)
		Retail marketing strategy : delivering shopper delight / Constant Berkhout. by Berkhout, Constant Edition: 1st Edition. Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Symbiosis School of Media & Communication, Bengaluru (1)Call number: 658.87 BER. Place hold Add to cart (remove)
		First, break all the rules : what the world's greatest managers do differently by Buckingham, Marcus Coffman, Curt Material type: Text; Format: print ; Literary form: Not fiction Publication details: London, Pocket, 2005 Availability: Items available for loan: Symbiosis Institute of Business Management - Hyderabad (1)Call number: 658.409 BUC. Place hold Add to cart (remove)
		The must have Customer 7 steps to winning the customer you haven't got by Gordman, Robert Brott, Armin A Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Truman Talley Books/St. Martin's Press 2006 Availability: Items available for loan: Symbiosis Institute of Business Management - Hyderabad (1)Call number: 658.8 GOR. Place hold Add to cart (remove)
		Emotionomics: leveraging emotions for business success by Hill, Dan Edition: Revised Edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Koganpage 2009 Availability: Not available: Symbiosis Institute of Business Management - Hyderabad: Checked out (1). Place hold Add to cart (remove)
		The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra. by Rao, Ajit, 1962- Chandra, Subhash Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Sage Response 2012 Availability: Items available for loan: Symbiosis International University Central Library (10)Call number: 658.812/RAO 40435, ... Place hold Add to cart (remove)
		Retail Selling : How to Achive Maximum Retail Sales by Fleming Peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mumbai A Jaico Book 2006 Availability: Items available for loan: Symbiosis Institute of Design (1)Call number: 391 SID-B-3941. Place hold Add to cart (remove)
		Does Multi-stage Marketing Pay? Creating Competitive Advantages Through Multi-stage Marketing / by Alejandro-Marcel Schönhoff. by Schönhoff, Alejandro-Marcel [author.] SpringerLink (Online service) Series: Business-to-Business-Marketing Source: Springer eBooks Source: SpringerLINK ebooks - Business and Economics (2014) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Springer Gabler c2013 Online access: Full text available from SpringerLINK ebooks - Business and Economics (2014) Availability: Items available for loan: Symbiosis International University Central Library (1)Call number: 658.8 /SCH 41348. Place hold Add to cart (remove)

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