Results
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The experience economy by
- Pine, B. Joseph
- Gilmore, James H
Material type:  Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston, Mass Harvard Business Review Press, 2011
Availability: Items available for loan: Symbiosis Institute of Business Management - Hyderabad (1)Call number: 658.56 PIN. Symbiosis International University Central Library (1)Call number: 658.56 PIN 13184.
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Empowered: unleash your employees, energize your customers, transform your business by
- Bernoff, Josh
- Schadler, Ted
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston, Mass., Harvard Business Press, 2010
Availability: Items available for loan: Symbiosis Institute of Business Management - Hyderabad (1)Call number: 658.4038 BER. Symbiosis International University Central Library (1)Call number: 658.4038 BER 24736.
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Cooperate to compete : building agile business relationships by
- Preiss, Kenneth
- Goldman, Steven L
- Nagel, Roger N
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New York : Van Nostrand Reinhold, 1996
Availability: Items available for reference: Symbiosis Centre for Management Studies-Noida: Not For Loan (1)Call number: 658.812 PRE.
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Customer relationship management : a step by step approach by
- Mohamed, H Peeru
- Sagadevan, A
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi : Vikas Publishing House, 2011
Availability: Items available for loan: Symbiosis Centre for Management Studies-Noida (7)Call number: 658.812 MOH, ... Items available for reference: Symbiosis Centre for Management Studies-Noida: Not For Loan (1)Call number: 658.812 MOH.
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Services marketing : integrating customer focus across the firm by
- Zeithaml, Valarie A
- Bitner, Mary Jo
- Gremler, Dwayne D
Edition: 5th
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: New Delhi : Tata Mcgraw-Hill, 2012
Availability: Items available for loan: Symbiosis Centre for Management Studies-Noida (5)Call number: 658.8 ZEI , ... Items available for reference: Symbiosis Centre for Management Studies-Noida: Not For Loan (1)Call number: 658.8 ZEI .
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Innovators Dilemma when new technologies cause great firms to fail by
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston Harvard Business School Press 1997
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658 CHR. Symbiosis Institute of Business Management, Bengaluru (3)Call number: 658 CHR, ...
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Experience Economy : work is theatre & every business a stage by
- Pine, Joseph B
- Gilmore, James H
Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston Harvard Business School Press 1999
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658.56 PIN. Symbiosis Institute of Business Management, Bengaluru (1)Call number: 658.56 PIN.
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