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EFFECTIVE CALL CENTER TRAINING SOFT SKILLS
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI EXCEL BOOKS 2001
Availability: Items available for loan: Symbiosis International University Central Library (2)Call number: 658.4062 EXC 16801, ...
CASES IN CALL CENTER MANAGEMENT by
  • FEINBERG, RICHARD, RUYTER, KO DE
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: MUMBAI JAICO PUBLISHING HOUSE 2005
Availability: Items available for loan: Symbiosis International University Central Library (1)Call number: 658.005 FEI 21129.
DESIGNING THE BEST CALL CENTRE FOR YOUR BUSINESS by
  • READ, BRENDAN B
Edition: 2ND
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: SANFRANCISCO CMP BOOKS 2005
Availability: Items available for loan: Symbiosis International University Central Library (1)Call number: 4.678 REA 21207.
ONE NIGHT @THE CALL CENTER by
  • BHAGAT, CHETAN
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW DELHI RUPA COMPANY 2005
Availability: Items available for loan: Symbiosis International University Central Library (5)Call number: 823.92 BHA 21708, ...
Cases in call center management by
  • Feinberg Richard, Ruyter Ko De, Bennington Lynne
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: mumbai Jaico Publishing House 2005
Availability: Items available for loan: Symbiosis International University Central Library (1)Call number: 384.0658 FEI 5132.
Designing The Best Call Center For Your Business : A Complete Guide For Location Services Staffing & Outsourcing by
  • Read Brendan B
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco Cmp Books 2005
Availability: Items available for loan: Symbiosis International University Central Library (1)Call number: 658.872 REA 5402.
One Night @ The Call Center by
  • Bhagat Chetan
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Dehli Rupa & Co 2010
Availability: Items available for loan: Symbiosis Institute of Design (1)Call number: 823 .
One Night At The Call Center by
  • Bhagat Chetan, Vakil Supriya
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Pune Mehata Publishing House 2010
Availability: Items available for loan: Symbiosis Institute of Design (1).
The Indian Call Center Journey by
  • Mukund A; Emergence Of Call Centers In India; Hr R Problems Faced In The Indian Call Centers; Evolution Of Call Center Industry In India
Series: WWW.ICMRINDIA.ORG WWW.ECCH.CRANFIELD.AC.UK
Edition: HROB 003
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hyderabad ICMR 2002
Availability: Items available for loan: Symbiosis Institute of Operation Management (1)Call number: 658.3 MUK.
CALL CENTERS AND CUSTOMERS RELATIONSHIP MANAGEMENT IN INSURANCE ORGANIZATIONS by
  • PRASAD D G, UNDERSTAND THE ROLE OF CUSTOMER RELATIONSHIP MANAGEMENT IN THE COMPETITIVE BUSINESS ENVIRONMENT
Series: ; INS 041
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: HYDERABAD ICMR 2002
Availability: Items available for loan: Symbiosis Institute of Operation Management (1)Call number: 368 PRA.
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