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Customer Loyalty : how to earn it how to keep it by
  • Griffin, Jill
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco Jossey Bass 2002
Availability: Items available for loan: Symbiosis Centre for Management and Human Resource Development (1)Call number: 658.812 GRI.
Customer Winback : How To Recapture Lost Customers And Keep Then Loyal. by
  • Griffin Jill
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Franscisco Josseey-Bass. 2001
Availability: Items available for loan: Symbiosis Institute of Operation Management (1)Call number: 658.834 3 GRI/LOW.
Customer loyalty: how to earn it, how to keep it by
  • Griffin, Jill
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco Jossey-Bass 2002
Availability: Items available for loan: Symbiosis Institute of Business Management - Hyderabad (1)Call number: 658.812 GRI.
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