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Ultimate CRM Handbook : strategies & concepts for building enduring customer Loyalty and profitability

By: Material type: TextTextPublication details: Tata McGraw Hill Publishing Company Limited New Delhi 2004Description: viii, 353 pISBN:
  • 9780070582590
Subject(s): DDC classification:
  • 658.812  FRE
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Symbiosis Centre for Management and Human Resource Development General Text Book 658.812 FRE (Browse shelf(Opens below)) Available SCMHRD-B-13383
Books Books Symbiosis Institute of International Business 658.812 FRE (Browse shelf(Opens below)) Available SIIB-B-6464

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