Case Studies In Customer Relationship Management
Material type: TextPublication details: Icfai Press Hyderabad 2005Description: 122ISBN:- 8189410083
- 658.812 ICF
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Books | Symbiosis Institute of International Business | 658.812 ICF (Browse shelf(Opens below)) | Available | SIIB-B-8037 | ||
Books | Symbiosis Institute of Management Studies SIMS-1/4.3 | Reference | 658.812 0722 ICF (Browse shelf(Opens below)) | Not For Loan | SIMS-B-013013 |
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658.812 HIL/ALE THE HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT | 658.812 HUG Customer loyalty solution : | 658.812 HUM/HUN Scoring Points | 658.812 ICF Case Studies In Customer Relationship Management | 658.812 KAM Customer Loyality Concepts And Cases | 658.812 LYN Customer loyalty and success | 658.812 MAT/KEN Creating Value : |
This book contains 10 Case Studies dealing with different aspects of Customer Relationship Management.
English
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