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Ultimate CRM Handbook : strategies & concepts for building enduring customer Loyalty and profitability
Material type:
TextPublication details: Tata McGraw Hill Publishing Company Limited New Delhi 2004Description: viii, 353 pISBN: - 9780070582590
- 658.812 FRE
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Symbiosis Centre for Management and Human Resource Development General | Text Book | 658.812 FRE (Browse shelf(Opens below)) | Available | SCMHRD-B-13383 | |
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Books
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Symbiosis Institute of International Business | 658.812 FRE (Browse shelf(Opens below)) | Available | SIIB-B-6464 |
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| 658.812 DAV Building a Customer Responsive Organisation : | 658.812 DEN Handling Customer Complaints : | 658.812 FJE Electronic Customer Relationship Management | 658.812 FRE Ultimate CRM Handbook : | 658.812 FRE Ultimate CRM Handbook : | 658.812 GAL Managing Customer Value : | 658.812 GAL Designing the Customer Centric Organization : |
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