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Service Marketing: Integrating Customer Focus Across the firm

By: Zeithmal.A.Valarie, Bitner Mary Jo, Grmler.D. Dwayne, Pandit Ajay.
Material type: TextTextPublisher: TMH 0Edition: 4thEd.DDC classification: ZEI
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Item type Current location Call number Status Date due Barcode
Books Books Symbiosis Institute of Business Management, Bengaluru
658.8 ZEI (Browse shelf) Available SIBMB-B-004772


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