Services Marketing : Integrating customer focus across the firm

By:

Zeithaml Valarie A ; Bitner Mary Jo; Gremler Dwayne D ; Pandit Ajay

Material type: Text

TextPublication details: Tata McGraw - Hill 1990Edition: 4ISBN:

9780070660076

DDC classification:

658.8

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI (Browse shelf(Opens below))	Available	SIBMB-B-002184
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-005353
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-005354
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-12E	658.87 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-004849
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-004850
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-004851
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-004852
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-004853
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-004854
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-004855
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-004857
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI/BRI (Browse shelf(Opens below))	Available	SIBMB-B-004858
Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-11D	658.8 ZEI (Browse shelf(Opens below))	Available	SIBMB-B-004856

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Previous	93103 UME The Winning formula : Market Initiating Products	93103 WOO/HOR Strategic Thinking	93103 ZEI/BIT Services Marketing :	93103 ZEI/BIT Services Marketing : Integrating customer focus across the firm	93103 ZEI/BIT Services Marketing :	93103 ZEI/BIT Services Marketing :	93103 /658.85 Selling Today :	Next

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