The diversity code : unlock the secrets to making differences work in the real world / Michelle T. Johnson.

Includes index.

Includes bibliographical references and index.

Introduction: So What Is the Diversity Code, Anyway? -- How Do You Define Diversity? -- Can You Tell Me What Diversity Isn't? -- What Is the Basic Law on Discrimination? -- How Do Diversity Issues Differ from Discrimination? -- Shouldn't I Just Have to Worry About What the Law Requires Me to Worry About? -- Why Isn't It Enough to Just Acknowledge the Ways in Which People Are the Same? -- Doesn't Figuring Out Everybody's Differences at Work Take Too Much Time Away from Work? -- Do White Guys Even Have to Worry About Diversity Since They Don't Have Any? -- If I'm a Member of a Minority Group or Have a Best Friend or Spouse Who Is, Then I'm Covered on Diversity, Aren't I? -- How Do I Figure Out How to Hear the Differences Around Me? -- How Do I Avoid Overstepping, Being Too Personal, or Creeping into Sexual Harassment Territory? -- Doesn't Understanding a Difference Mean That I'm Accepting Something That I Don't Necessarily Support? -- How Can I Tell Whether My Company Is Really Diverse or If It's Just Saying It Is? -- Is There Some Point Where My Company's Problem with Diversity Starts Being My Problem? -- When I See a Problem with Diversity, How Do I Go About Addressing It? -- Isn't Instituting Real Change Bound to Tick Someone Off? -- If I'm the One Being Accused of Cultural Insensitivity or Worse, Aren't I Already Screwed? -- How Do I Really Call Someone Out on Their Mess When They Have More Rank Than I Do? --- As a Department Head or Supervisor, How Do I Really Get People Past Conflicts in the Workplace Once They Have Escalated Badly? -- What Is the Purpose of a Company's Annual Diversity Report? -- As a Company, When Do We Know When We Have Actually Achieved Diversity? - Conclusion.