Total quality management

By:

Besterfield, Dale H

Contributor(s):

Material type: Text

TextPublication details: Pearson Delhi, Chennai 2015Edition: 4th edDescription: xxi, 596ISBN:

9789332534452

Subject(s):

Total quality management

DDC classification:

658.4013 BES

Summary: "Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques. The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering. For quality management professionals and trainers".

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	Symbiosis Institute of Business Management - Hyderabad General	Text Book	658.4013 BES (Browse shelf(Opens below))	Available	SIBMH-B-7133
Books	Symbiosis Institute of Business Management - Hyderabad General	Text Book	658.4013 BES (Browse shelf(Opens below))	Not For Loan	SIBMH-B-7134
Books	Symbiosis Institute of Business Management - Hyderabad General	Text Book	658.4013 BES (Browse shelf(Opens below))	Available	SIBMH-B-7135
Books	Symbiosis Institute of Business Management - Hyderabad General	Text Book	658.4013 BES (Browse shelf(Opens below))	Available	SIBMH-B-7136
Books	Symbiosis Institute of Business Management - Hyderabad General	Text Book	658.4013 BES (Browse shelf(Opens below))	Available	SIBMH-B-7137
Donated Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-10D		658.4013 / BES (Browse shelf(Opens below))	Available	SIBMB-G-000140
Donated Books	Symbiosis Institute of Business Management, Bengaluru SIBMB-10D		658.4013 / BES (Browse shelf(Opens below))	Available	SIBMB-G-000141

"Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques. The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering. For quality management professionals and trainers".

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