Winning @ call centre: confessions of a calling agent

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Material type: Text

TextPublication details: Wisdon Tree New Delhi 2007Description: 299 pagesISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Symbiosis Institute of Business Management - Hyderabad General	General Book	658.812 YAD (Browse shelf(Opens below))	Available		SIBMH-B-4404

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Previous	658.812 SPE The Nordstorm why to customer service excellence: a handbook for implementing great service in your organization	658.812 SPE Anytime, anywhere: how the best bricks-and-clicks businesses deliver seamless service to their customers	658.812 WIE The new market leaders : who's winning and how in the battle for customers	658.812 YAD Winning @ call centre: confessions of a calling agent	658.812 ZEM Delivering knock your socks off service	658.816 DEO Why I am paying more: price theory and market structures made simple	658.816 DEO Why I am paying more: price theory and market structures made simple	Next

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