Quality is personal : a foundation for total quality management
Material type: TextPublication details: Free Press New York 1993Description: xiv, 169 pages : illustrations ; 25 cmISBN:- 9780029266250
- 658.562 ROB
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Symbiosis Institute of Business Management - Hyderabad General | General Book | 658.562 ROB (Browse shelf(Opens below)) | Available | SIBMH-B-4391 |
"A guide to involving employees in Total Quality Management, this book suggests that "personal quality checklists" can increase individual understanding of the general concepts and implementation of TQM. The authors show how systematic self-appraisals lead to improved job effectiveness."
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