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Quality is personal : a foundation for total quality management

By: Contributor(s): Material type: TextTextPublication details: Free Press New York 1993Description: xiv, 169 pages : illustrations ; 25 cmISBN:
  • 9780029266250
Subject(s): DDC classification:
  • 658.562 ROB
Summary: "A guide to involving employees in Total Quality Management, this book suggests that "personal quality checklists" can increase individual understanding of the general concepts and implementation of TQM. The authors show how systematic self-appraisals lead to improved job effectiveness."
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Symbiosis Institute of Business Management - Hyderabad General General Book 658.562 ROB (Browse shelf(Opens below)) Available SIBMH-B-4391

"A guide to involving employees in Total Quality Management, this book suggests that "personal quality checklists" can increase individual understanding of the general concepts and implementation of TQM. The authors show how systematic self-appraisals lead to improved job effectiveness."

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