What the customer wants you to know : how everybody needs to think differently about sales
Material type: TextPublication details: Portfolio/Penguin, New York, 2007Description: 178 pages: illustrations; 21 cmISBN:- 9780143065685
- 658.85 CHA
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Symbiosis Institute of Business Management - Hyderabad General | General Book | 658.85 CHA (Browse shelf(Opens below)) | Available | SIBMH-B-4200 |
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"Explains how to transform the sales process by focusing on a customer's problems, values, and goals, in a guide that also covers how to address pricing concerns while making sales issues relevant to external departments."
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